Play10 Privacy Policy

Last updated: September 16, 2026

Play10 ("the app", "we") is an app for finding partners to play sports with. This Privacy Policy explains which data we collect, how we use it and what your rights are, in line with the Brazilian General Data Protection Law (LGPD — Law no. 13,709/2018).

1. Data we collect

• Account: display name and email address. If you use social sign-in (Google or Apple), we receive your name and email from those providers.
• Profile: the photos you upload, the sports you play and your preferences.
• Location: your approximate location, used to show people nearby. It is collected only while the app is in use and with your permission.
• Messages: the content of the conversations you exchange with other users.
• Payment: when you subscribe to the premium plan, payment data is processed by Asaas. We do not store card numbers; we only receive the status of the charge.
• Notifications: a push token (through Expo's service) so we can send you alerts about new messages and interactions.
• Installation: a random identifier generated by the app the first time it is opened, along with the platform (Android/iOS), the app and system versions, the device model and the language. We use this to count installations and understand how the app is used.

2. How we use the data

• Create and manage your account and authentication.
• Show compatible profiles and people nearby.
• Allow chatting between users who matched.
• Process the premium subscription.
• Send notifications related to your use of the app.
• Keep the service secure, prevent fraud and comply with legal obligations.

3. Sharing with third parties

We share data only with providers that are essential for the app to work:

• Google / Apple — authentication (social sign-in).
• Asaas — payment processing.
• Expo — delivery of push notifications.

We do not sell your personal data.

4. Storage and security

Data is stored on Amazon Web Services (AWS) servers. Communication between the app and the server is encrypted with HTTPS. We apply technical and organizational measures to protect your data.

5. Deleting your account and data

You can delete your account at any time from the app itself (Profile → settings) or by contacting us by email. Deletion removes your profile, photos, messages and related data, except for information we must keep by law (for example, payment records).

6. Your rights (LGPD)

You have the right to confirm that we process your data, and to access, correct, anonymize, port or delete it, as well as to withdraw your consent. To exercise these rights, get in touch with us.

7. Minors

Play10 is not intended for people under 18. We do not knowingly collect data from minors.

8. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top indicates the version in force.

9. Contact

Questions or requests about privacy: contato@play10app.com.

This is a translation of the Portuguese original, available at play10app.com/privacidade. If the two versions differ, the Portuguese version prevails.